PROGRAM'S BACKGROUND

There are some traits that all great leaders have in common: presence, self-awareness, emotional intelligence, and ethical values are a few. This program is designed for managers, supervisors, and individuals who would like to enhance these traits and advance their thinking, behavior, and actions to prepare for new leadership challenges.

Business leaders are required to possess cutting edge skills and are faced with increasingly complex responsibilities. Most leaders of tomorrow must come from the ranks of the managers of today. Making this transition from manager to leader requires new competencies and a plan to move into leadership. This is dynamic and highly informative advanced leadership and management program to meet the challenges of the 21^st Century. In this program the candidates will address:

›       Practical leadership tools and techniques that can be applied immediately

›       Successful leadership approaches from the best of the best world class organizations

›       How to apply the most powerful leadership competencies for greater success

›       Methods for improving management performance

›       Effective strategic planning: a step by step process for your business enterprise

›       Critical components of succession planning

›       Authentic coaching guidelines for turn-of-the-century leadership

›       Getting results through effective mortification techniques

›       Best ways of managing knowledge and human capital

›       Insights into the successful implementation of teams

›       Improved ways leaders are measuring performance by using performance builders

›       How to put together a strategic plan for your business unit

›       New developed skills in negotiating 

PROGRAM'S OBJECTIVES

This Program’s Attendees Will Be More Able To:

›       Identify the competencies of a leader and a manager

›       Know the difference between leading and managing

›       Understanding of power of leadership

›       Learn the difference between leading and managing

›       Gain leadership tools and techniques from the world’s great leaders

›       Design their own succession plan for leadership

›       Determine what are the competencies needed to succeed in your industry

›       Have knowledge of coaching skills to enhance your leadership influence

›       Gain insights on creating a world class learning environment

›       Manage and motivate people more effectively

›       Create and harness the power of high performing teams

›       Understand and effectively utilize strategic planning techniques

›       Apply emotional intelligence competencies to enhance individual, team, and organizational performance

›       Develop a strong leadership presence by capitalizing on strengths and talents

›       Demonstrate flexibility in your leadership approach to maximize effectiveness

›       Shape your interactions with others

›       Develop the emotional intelligence of a team

›       Solve ethical dilemmas

›       Take intelligent, calculated risks to achieve strategic objectives

›       Take an active role in your leadership development 

PROGRAM'S ATTENDEES

›       Mid to upper level managers responsible for the continuous leadership development of others and building high-performance organizations

›       Team leaders and coaches who are called to inspire and motivate their workers each day to accept new responsibility

›       Sales managers and VPs responsible for improving the overall productivity of their employees while maximizing the potential of their sales organization

›       Human resource managers who are charged with creating and maintaining the human capital within their organizations

›       Customer service managers called upon to lead employees from customer service excellence to enduring customer loyalty through more effective leadership

›       Managers who wish to transform their way of thinking, managing and leading for a higher level of skill, empowerment, and overall achievement

›       Those interested in achieving standards of excellence and who wish to enhance their management skills

PROGRAM'S OUTLINE

LEADERSHIP COMPETENCIES

›       Understanding the power of leadership competencies

›       Incorporating leadership competencies into your organization

›       Most powerful leadership competencies

›       Developing your own competency model

›       Applying competencies in your organization

›       Aligning competencies to yield greater business results

STRATEGIC LEADERSHIP PLANNING

›       Strategic planning step by step when goal setting isn't enough

›       Creating your own strategic plan to use immediately

›       Four part blueprint for strategic planning

›       Implementing your plan for optimum effectiveness

SUCCESSION PLANNING & CAREER PLANNING

›       Applying critical components of leadership succession

›       Attracting and retaining top talent

›       Creating leaders from within

›       Building your dream team

›       Developing careers

›       Learning lab: real world best practices exercise

COACHING AT ALL LEVELS - BECOMING AN INFLUENTIAL LEADER

›       Using primary leadership styles of effective coaching

›       Developing authentic coaching guidelines

›       Using 11 principles for coaching success

›       Implementing a four step plan for developing your influence

›       Expanding the sphere of influence

›       Learning lab: real world coaching best practices exercise

MANAGING KNOWLEDGE & BETTER WAYS TO MEASURE PERFORMANCE

›       Creating a world class learning environment

›       Understanding the future of learning in the organization

›       Realizing the importance of 21^st Century training and what has to happen first

›       Deming's take on performance appraisals: performance appraisal vs. performance building

›       Evaluating current performance appraisals and improving them greatly

›       New and better ways for measuring performance you never thought possible

PEOPLE MANAGEMENT

›       The importance of socio technical management

›       Techniques for effective communication

›       Motivating for results

›       Enhancing your coaching skills

›       Empowering employees for improved performance

›       Characteristics of a successful manager

LEADING TEAMS

›       Obtaining the benefits of teamwork

›       Characteristics of ineffective teams

›       Characteristics of effective teams

›       Managing conflict in a productive manner

›       Understanding team member styles

›       Creating a virtual team

STRATEGIC PLANNING

›       Analyzing the strategic planning process

›       Achieving competitive advantage

›       Utilizing dynamic SWOT analysis

›       Focusing on vision and mission

›       The importance of contingency planning

›       Examples of strategic success and failure

NEGOTIATING FOR RESULTS

›       Gaining insight into the negotiating process

›       Characteristics of an effective negotiator

›       Developing negotiating strategies

›       Employing persuasive negotiation techniques

›       Achieving the benefits of effective negotiating

›       Negotiation exercises

OPERATIONAL EXCELLENCE

›       Lessons from the best performing companies

›       Benchmarking your operation against the best

›       Creating employee commitment

›       Managing continuous improvement

›       Creating the high performance organization

LEADERSHIP PRESENCE

›       What is leadership presence

›       Developing leadership presence

›       Lead in the moment

›       Demonstrate awareness of self and others

PATHWAY TO SELF-UNDERSTANDING

›       Sources of self-understanding

›       What is emotional intelligence?

›       Emotional intelligence and the ECQs

›       Emotional intelligence framework

›       The Johari Window

DEVELOPING EMOTIONALLY INTELLIGENT TEAMS

›       Establishing emotionally intelligent norms

›       How to increase the capacity of the team

›       Empathy as part of relationship awareness

›       Managing conflict

ETHICAL DECISION MAKING

›       What is ethics?

›       Ethical type indicator

›       The importance of core ethical values

›       Ethical dilemmas

›       Ethical consistency

›       Ethical congruence 

ADDITIONAL DETAILS