ASM0006 | Developing Essential Skills for Administrators & Secretaries

Start End Duration Venue Fees
13 Jan 2020 24 Jan 2020 2 Weeks London $7,900 Register
17 Feb 2020 28 Feb 2020 2 Weeks Madrid $7,900 Register
08 Mar 2020 19 Mar 2020 2 Weeks Cairo $6,400 Register
27 Apr 2020 08 May 2020 2 Weeks Singapore $8,000 Register
10 May 2020 21 May 2020 2 Weeks Dubai $6,900 Register
08 Jun 2020 19 Jun 2020 2 Weeks Kuala Lumpur $7,300 Register
26 Jul 2020 06 Aug 2020 2 Weeks Alexandria $6,400 Register
17 Aug 2020 28 Aug 2020 2 Weeks Paris $7,900 Register
14 Sep 2020 25 Sep 2020 2 Weeks Bali $8,000 Register
26 Oct 2020 06 Nov 2020 2 Weeks Beijing $9,000 Register
08 Nov 2020 19 Nov 2020 2 Weeks Sharm Sheikh $6,800 Register
28 Dec 2020 08 Jan 2021 2 Weeks Jakarta $8,000 Register


PROGRAM'S BACKGROUND


This program is enjoyable, practical and inter-active. It invites you to learn at your own speed and to focus on your own skills. It helps you to assess your current abilities and approaches to core skills as a starting point for development. Individual tools and techniques are introduced gradually and then re-visited at regular intervals throughout the program. This mix-and-match approach allows the skills to be revised and embedded. This program aims to help you raise your efficiency levels and develop skills that will help you build your career. You’ll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team.

You will learn essential tools for personal development in five key areas:

›       Personal Effectiveness (better business reading, note-making with mind maps, and memory skills)

›       Interpersonal Communications (better able to overcome barriers and handle difficult situations)

›       Contributing to a Team (business brains, better meetings, thinking and working in groups)

›       Self-discipline & Emotional Control (how to be heard, how to listen, how to build self-esteem)

›       Results-oriented Time Management (take control of your inbox and learn to deal with time-stealers)

PROGRAM'S OBJECTIVES


This Program’s Attendees Will Be More Able To:

›       Develop core skills to help raise efficiency and achieve success

›       Improve self-belief and self-confidence when working alone or as part of a team

›       Learn faster and more effective business reading skills and note-making skills (using mind maps)

›       Learn to use simple memory systems to remember information

›       Learn simple techniques to help manage time & plan for results

›       Learn problem-solving methods that can be applied systematically to difficult challenges

›       Be able to ‘think through’ situations clearly and logically, and be better able to ‘be heard’ and to make decisions

›       Give you a ‘brain train’ to improve your effectiveness at work

›       Improve your reading and note-making skills

›       Develop useful note-making skills and show how to link these to your reading

›       Teach you to use and apply simple memory systems

›       Build your self-esteem and confidence when dealing with teams, individuals and difficult problems and situations

›       Show you ways to manage your time and plan for results

PROGRAM'S ATTENDEES


Who Should Attend?

›       Administrative Professionals

›       Secretaries

›       Personal Assistants

›       Administrative Executives

›       PA’s and Secretaries who are confident in their current position

›       Secretaries and Administrators wanting to raise their efficiency levels improve their effectiveness and develop skills that will help their career-development

›       People working in an office role supporting management and/or working in project teams

›       Anyone wanting to develop their practical skills and personal strengths to help them succeed in an office environment

PROGRAM'S OUTLINE


PERSONAL EFFECTIVENESS I

›       Your Brain Skills: The Brains behind a Business

›       Thinking about reading (and identifying your current skills)

›       How to be a 'successful' reader

›       Reading strategies: the theory

›       Thinking about note-making

›       How to make notes quickly and effectively using mind mapping

›       Practice using mind mapping

PERSONAL EFFECTIVENESS II

›       Reading at work

›       Combining Fast Reading and Mind Mapping skills to increase effectiveness

›       Memory magic: Introduction to Memory systems

›       Memory linking

›       Memory journeys

›       Remembering names and numbers

›       Memory at work

EFFECTIVE INTER-PERSONAL COMMUNICATIONS

›       Barriers - and their solutions

›       Body Language/building rapport

›       Keys to relationships

›       Self-image and self esteem

›       Getting your point across: know what to say and when to say it

›       Managing feelings; managing other people

›       Listening and questioning

TIME MANAGEMENT, PLANNING & PROBLEM SOLVING

›       Results-orientated time management

›       Outcome planning for better results

›       Can anyone be creative?

›       Practical approaches to problem solving

›       Prioritization and Planning Periods

›       Getting things done

›       Identifying and dealing with time-wasters

YOUR PERSONAL SKILLS-SET: PUTTING IT ALL TOGETHER

›       Your role and job in the context of any organization

›       Using Core Skills in the real world

›       Thinking and working in groups

›       Better Meetings

›       How to change habits of a lifetime

ADDITIONAL DETAILS




Pioneers is a registered trademark © 2008-2018
Material published by Pioneers shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination; downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
P.O. Box 11111,
Ibn Al-Hakam Square, Helmyat El-Zaytoon, Cairo, Egypt
Tel: 002 01117866099 | 01117864455, Email: info@pioneerscenter.com
 

Benefits to Organization

1. The candidates will become competent, effective and productive on their jobs. This training program is useful for:
        · Competency building where existing employee is promoted or planned to be promoted.
        · Technical knowledge, skills and competencies.
        · Needs and expectations of the stakeholders/ customers both internal and external.
        · Opportunities to exceed stakeholder/ customer expectations.
2. Create a pool of trained manpower that can cost-effectively spread the knowledge to large number of employees inside the organization.
3. Our facilitators often act as mentors for your trained employees and thus provide a most effective way to ensure effective competency development and application by your motivated staff.
4. We adopted a one-to-one approach that can provide more room for your employees to work at their own pace and address individual needs more freely.

Benefits to the Individuals

1. The candidates will gain a multi-discipline understanding of the subject matter.
2. Have an individual action plan to take away that will help the candidates make a difference in their organizations. This will add value to the expertise and experience of the candidates’.
3. Be more able to enhance job satisfaction and reduce wasted time and effort.
4. Ensure that the candidates will know and appreciate the strategic imperatives that drive the organization's efforts in their relevant job area.
5. Be more able to align your roles and job requirements with the organization’s mission and vision.
6. Be more able to meet your deadlines and tasks and successfully complete any scorecard in a timely fashion.

Additional Benefits

1. Good & best industry practices.
2. Checklist approach for ease of understanding and practical application.
3. Latest technologies including information technology, quality assurance and methodology.
4. Quality assurance and quality improvement incorporated in each program.
5. One-to-one approach and small groups will lead to learner-centered environment.
6. Experienced and qualified instructors both academically and in practice.
7. Customized programs to meet and suit individual training needs.
8. Letters of recommendation for the exceptional performers.

Program Categories