HTP0410 | HR Relations, Motivation, Grievances & Discipline

Start End Duration Venue Fees
20 Jan 2020 31 Jan 2020 2 Weeks Istanbul $7,300 Register
24 Feb 2020 06 Mar 2020 2 Weeks California $10,000 Register
09 Mar 2020 20 Mar 2020 2 Weeks Madrid $7,900 Register
27 Apr 2020 08 May 2020 2 Weeks Jakarta $8,000 Register
17 May 2020 28 May 2020 2 Weeks Alexandria $6,400 Register
15 Jun 2020 26 Jun 2020 2 Weeks Singapore $8,000 Register
26 Jul 2020 06 Aug 2020 2 Weeks Dubai $6,900 Register
24 Aug 2020 04 Sep 2020 2 Weeks Bali $8,000 Register
28 Sep 2020 09 Oct 2020 2 Weeks Kuala Lumpur $7,300 Register
18 Oct 2020 29 Oct 2020 2 Weeks Cairo $6,400 Register
23 Nov 2020 04 Dec 2020 2 Weeks London $7,900 Register
20 Dec 2020 31 Dec 2020 2 Weeks Abu Dhabi $6,900 Register


PROGRAM'S BACKGROUND


The purpose of the program is to enable HR and Personnel Officers; Employee Relations Staff; Line Managers and Team Leaders to create and manage a working environment in which all staff are able to contribute to their full potential. This will involve creating a supportive and trusting climate at work and ensuring that individual and collective ER issues are handled positively and sensitively. Attention will also be paid to the policies which will help employees achieve and maintain acceptable standards of conduct and performance and to ensure fair and consistent treatment of all.

PROGRAM'S OBJECTIVES


This Program’s Attendees Will Be More Able To:

›       Understand the core rationale of Employee Relations

›       Know how to operate the psychological contract

›       Be able to relate the role of ER to the role of the Managers, Supervisor and Team Leader

›       Know how to manage change

›       Be able to deal with performance problems and solutions

›       Be able to deal with conduct problems and solutions

›       Be able to modify the behavior of employees

›       Be able to influence the behavior of managers and team leaders

›       Be able to operate disciplinary procedures

›       Be able to conduct effective disciplinary interviews

›       Understand and operate the grievance procedure

›       Know how to manage absence

›       Understand the role of an employee assistance program

›       Know the difference between leadership and management 

PROGRAM'S ATTENDEES


›       HR Personnel

›       HR, Specialists, Generalists

›       HR Coordinators & Officers

›       All Training Managers and Professionals

›       Senior Training Administrators

›       HR Management and Professionals with an interest in training

›       Succession Planers and those responsible for people development

›       HR practitioners and line-professionals

›       Professionals with an interest in people management and development

›       Line Managers with an interest in HR

›       Those who wish to move into HR management

›       Anyone who desires to learn modern techniques that will assist them in helping improve employees’ performance using coaching, correcting and counseling techniques

›       The program is appropriate for those who are responsible for managing any type of person, group or team or those who want to learn some skills to be able to better manage their work. The program will benefit anyone who desires to develop more productive improvement and human interaction skills that will improve performance

PROGRAM'S OUTLINE


THE CORE ROLE OF EMPLOYEE RELATIONS

›       The Context

›       Change Management

›       ER and Nationalization

›       Understanding the Rationale of ER

›       The Core Role of ER

›       The distinction between the role of ER and the role of the Manager

›       The Impact on Policies and Procedures

›       Change Agent and Employee Champion

›       The Psychological Contract

THE ER FUNCTION IN PRACTICE

›       Communications

›       Team Briefing

›       Consultation

›       Discipline- Gross misconduct

›       Discipline - poor performance

›       Appeals

›       Handling sickness absence

›       Return to work interviews

›       Notification Rules

›       Trigger Mechanisms

SUPPORTING THE MANAGER, SUPERVISOR OR TEAM LEADER

›       Grievances

›       Conducting the Grievance Interview

›       Management’s right to manage

›       Equal Opportunities

›       Discrimination

›       Harassment and Bullying

›       Motivation

MANAGING PERFORMANCE, COUNSELING, PROVIDING EMPLOYEE ASSISTANCE

›       The performance management process

›       Giving Feedback

›       Coaching

›       Counseling - Managers and Supervisors

›       Counseling staff

›       Employee Assistance Programs

GETTING THE BEST FROM PEOPLE

›       Getting the best from People

›       Leading Vs. Managing

›       Leadership Competencies

›       Personal Development Planning

ADDITIONAL DETAILS




Pioneers is a registered trademark © 2008-2018
Material published by Pioneers shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination; downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
P.O. Box 11111,
Ibn Al-Hakam Square, Helmyat El-Zaytoon, Cairo, Egypt
Tel: 002 01117866099 | 01117864455, Email: info@pioneerscenter.com
 

Benefits to Organization

1. The candidates will become competent, effective and productive on their jobs. This training program is useful for:
        · Competency building where existing employee is promoted or planned to be promoted.
        · Technical knowledge, skills and competencies.
        · Needs and expectations of the stakeholders/ customers both internal and external.
        · Opportunities to exceed stakeholder/ customer expectations.
2. Create a pool of trained manpower that can cost-effectively spread the knowledge to large number of employees inside the organization.
3. Our facilitators often act as mentors for your trained employees and thus provide a most effective way to ensure effective competency development and application by your motivated staff.
4. We adopted a one-to-one approach that can provide more room for your employees to work at their own pace and address individual needs more freely.

Benefits to the Individuals

1. The candidates will gain a multi-discipline understanding of the subject matter.
2. Have an individual action plan to take away that will help the candidates make a difference in their organizations. This will add value to the expertise and experience of the candidates’.
3. Be more able to enhance job satisfaction and reduce wasted time and effort.
4. Ensure that the candidates will know and appreciate the strategic imperatives that drive the organization's efforts in their relevant job area.
5. Be more able to align your roles and job requirements with the organization’s mission and vision.
6. Be more able to meet your deadlines and tasks and successfully complete any scorecard in a timely fashion.

Additional Benefits

1. Good & best industry practices.
2. Checklist approach for ease of understanding and practical application.
3. Latest technologies including information technology, quality assurance and methodology.
4. Quality assurance and quality improvement incorporated in each program.
5. One-to-one approach and small groups will lead to learner-centered environment.
6. Experienced and qualified instructors both academically and in practice.
7. Customized programs to meet and suit individual training needs.
8. Letters of recommendation for the exceptional performers.

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