PROGRAM'S BACKGROUND

Logistics activities are oriented to create value for consumers, suppliers and other companies involved in the physical management of goods. The capacity of these companies to produce and deliver value depends on their ability to supply the consumers with the products and services in the location at the moment at which they want to get them, at competitive prices and at the lowest total cost. To realize the required level of customer service at the lowest total cost, it is fundamental to analyze the logistics activities presents in the company and the cost that these activities generate. Managers need accurate information to identify the cost reduction opportunities, and to re-engineer their logistics processes with the aim of making them more efficient. The success of these attempts depends on the ability of the cost analysis system to identify the resources consumed for specific product, procurement channel or logistic activity.

This program provides an overview of contemporary logistics management and technology issues. In addition, the program will review the role of logistics in business and its increasing strategic importance in global supply chains, and emphasizing how the technology influencing the overall logistics activities in the industry.

PROGRAM'S OBJECTIVES

This Program’s Attendees Will Be More Able To Know About:

›       Understand the role of logistics in business and its increasing strategic importance in global supply chains

›       Know methodologies for measuring both logistics cost and service performance

›       Recognize the value of transportation network design and management

›       Develop the methodologies for optimizing the number of distribution centers in a transportation network and the site selection process

›       Understand the comprehensive assessments of world class warehousing operational principles

›       Learn the role of new information technology applications in the warehouse

›       Define a process and methodology for deciding whether to outsource logistics services and how to go about selecting and managing third-party logistics service providers

›       Demonstrate the core of logistics business

›       Design logistics networks

›       Evaluating logistics investments

›       Managing the logistics activates effectively

›       Apply the technology within the logistics operations 

PROGRAM'S ATTENDEES

›       Logistics Consultants

›       Logistics and Financial Managers

›       Account and operations Managers for Third-Party Logistics providers

›       Warehousing Supervisors

›       Inventory Management

›       Logistics Operations Personnel

›       Purchasing Professionals

›       Procurement Professionals

›       Stock Control Personnel

›       Warehousing Professionals

›       Materials Management Personnel

›       Procurement, Buyers and Purchasing Professionals

›       Stock, Logistics, Warehouse and Distribution Personnel 

PROGRAM'S OUTLINE

LOGISTICS & THE SUPPLY CHAIN

›       Definition of logistics

›       The economic importance of logistics

›       Recent events and their influences on logistics practices

›       Logistics practices within a firm

THE SUPPLY CHAIN MANAGEMENT CONCEPT

›       Supply chains and their management

›       Differences between transactional and relational exchanges

›       The importance of leveraging technology

›       Barriers to supply chain management

LOGISTICS & INFORMATION TECHNOLOGY

›       The importance of effective and efficient utilization of information for logistics

›       General types of information systems and their logistical applications

›       The impact of electronic commerce on channel design

›       Key differences between the logistics of e-fulfillment and the logistics of traditional fulfillment

DEMAND MANAGEMENT, ORDER MANAGEMENT & CUSTOMER SERVICE

›       Firm processes incoming orders

›       The importance of customer service to a firm’s marketing activities

›       The role of logistics in the customer service area

›       Customer service standards (specific and measurable)

›       Customer service program establishment

PROTECTIVE PACKAGING & MATERIALS HANDLING

›       Product features affect packaging and materials handling

›       The functions performed by protective packaging

›       The utilization of unit loads in materials handling

›       The environmental protection movement and its impact on packaging and package choice

›       Materials handling principles

TRANSPORTATION

›       Modes and Means of transport

›       The use of routing guides

›       The role of freight forwarders and other intermediaries

›       The use of terminals as transfer points for bulk materials

›       The background of the transportation management function

›       The functions of transportation management

›       The role negotiations play in the transportation management function

›       The new options available for private carriage

›       The purpose of freight consolidation

DISTRIBUTION CENTER, WAREHOUSE & PLANT LOCATION

›       The screening or focusing concept of plant/warehouse location

›       The major factors that influence location decisions

›       The general process of determining the optimum number of facilities

›       The systems to determine the location that minimizes transportation costs

›       Site’s specialized location characteristics

›       Free trade zones

INVENTORY MANAGEMENT

›       The costs of holding inventory

›       The costs associated with a stockout

›       The EOQ concept

›       The various inventory flow patterns

›       The role of scanners in inventory control

WAREHOUSING MANAGEMENT

›       The role of warehouses and distribution centers in a logistics system

›       The various types and functions of warehouses

›       different types of handling equipment available

›       issue of employee safety in warehousing

›       various alternatives available in warehouse design

PROCUREMENT

›       The relationship between supply management and logistics

›       Steps in selecting a supplier

›       potential of e-procurement

›       Quality programs

INTERNATIONAL LOGISTICS

›       Reasons for governmental intervention in the area of international trade

›       Unique activities of international trade specialists

›       Issues involved in international air transportation

›       Activities involved in international ocean transportation

LOGISTICS SYSTEMS CONTROLS

›       The use of accounting techniques for logistics system control

›       worker productivity issue

›       Problems and solutions involved in a product recall

›       Reducing pilferage, organized theft, and vulnerability to terrorist activity

ORGANIZING & ANALYZING LOGISTICS SYSTEMS

›       The problems and opportunities involved in systems analysis

›       The importance of industry standards to systems analysis

›       The steps involved in redesigning a logistics system

›       Techniques for achieving logistics coordination and integration

›       The centralized and decentralized logistics organizations

›       Outsourcing logistics activities

ADDITIONAL DETAILS