ASM0005 | The Senior Secretary’s Development Program

Start End Duration Venue Fees
01 Nov 2020 12 Nov 2020 2 Weeks Abu Dhabi $6,900 Register
02 Feb 2020 13 Feb 2020 2 Weeks Cairo $6,400 Register
08 Jun 2020 19 Jun 2020 2 Weeks Barcelona $7,900 Register
09 Mar 2020 20 Mar 2020 2 Weeks Kuala Lumpur $7,300 Register
10 Aug 2020 21 Aug 2020 2 Weeks Bangkok $7,500 Register
13 Jan 2020 24 Jan 2020 2 Weeks Istanbul $7,300 Register
13 Dec 2020 24 Dec 2020 2 Weeks Hurghada $6,800 Register
18 May 2020 29 May 2020 2 Weeks Cape Town $9,000 Register
18 Oct 2020 29 Oct 2020 2 Weeks Alexandria $6,400 Register
19 Jul 2020 30 Jul 2020 2 Weeks Dubai $6,900 Register
20 Apr 2020 01 May 2020 2 Weeks London $7,900 Register
21 Sep 2020 02 Oct 2020 2 Weeks Rome $7,900 Register


PROGRAM'S BACKGROUND


Attendance on this program will expose participants to a variety of personal and organizational development skills, knowledge and competences designed to improve the effectiveness of individuals in the workplace and their working relationships with colleagues and clients.

The Senior Secretary holds a key position of influence and a powerful partnership with the senior management team. Success in this role has a direct effect on the success of executive operations. The Senior Secretary who understands the role and pressures of management and even thinks like the team will achieve improved performance, outstanding results and respect from superiors and the executive team. This program will be useful to you by:

›       Presenting you with an additional set of competences to add to your skills portfolio

›       By using interactive team and group exercises to practice the skills learned

›       By presenting a series of video’s to supplement the theories & learning presented

›       Interaction with fellow students from a variety of different organizations for learning & networking

›       By developing your skills and capabilities for the future

›       By concentration on developing your people and social skills

PROGRAM'S OBJECTIVES


This Program’s Attendees Will Be More Able To:

›       Create opportunities for your personal development and accepting the challenges when they arise

›       Manage yourself, your subordinates, your colleagues and your boss more effectively

›       Develop the competence & managerial aspects of your role

›       Improve your confidence, assertiveness and communication skills

›       Manage the stress and pressure in an increasingly challenging environment

›       Understand your own and others personality & its effect on behavior

›       Make better and more effective decisions

›       Communicate better with a wide range of people

›       Negotiate with other more effectively

›       Use a variety of time tools effectively

›       Motivate yourself and others How to analyze your performance for future development opportunities

PROGRAM'S ATTENDEES


›       Administrative Professionals

›       Secretaries

›       Personal Assistants

›       Administrative Executives

›       PA’s and Secretaries who are confident in their current position

›       Those who wish to be more proactive grow in their position and take on more management responsibility

›       PA’s and Secretaries who wish to increase their portfolio of skills and competences

›       Senior Administrators who wish to improve their effectiveness or promotional prospects

PROGRAM'S OUTLINE


DEFINING & DEVELOPING THE ROLE

›       The Executive PA – your vital partnership with management

›       Defining the responsibilities and authority of your role. Biases & prejudice

›       Identifying ways of broadening your role and creating opportunities to increase your responsibilities

›       Developing the managerial aspects of your role – essential management skills Planning for development – identifying and overcoming barriers to your success

›       Understanding your own and others personality & subsequent behavior

›       Team Exercise

EFFECTIVE COMMUNICATION

›       Interacting with others and networking for success – getting yourself seen and heard

›       Developing and advancing your relationship with your manager/director

›       Improving your communication skills – negotiating, influencing, persuading and delegating

›       Individual, Team & Group exercise on Consensus

DEVELOPING CONFIDENCE

›       Trusting your initiative and judgment

›       Saying "no" constructively

›       Problem Solving & Decision making tools

›       Team roles and interaction with others

›       Video Presentation Skills

›       Individual & Team Exercise

DEVELOPING & IMPROVING KEY SKILLS

›       Improving your confidence and assertiveness

›       Practicing effective time management skills

›       Concentrating, thinking, listening and making decisions under pressure

›       Conflict Management

›       Improving your memory

›       Video Conflict Management

›       Team Exercise & Leadership Practice Building/Tower Exercise

GETTING RESULTS

›       Benefiting from key motivation techniques – motivating yourself, your subordinates and your boss

›       Achieving results through others

›       Managing stress and pressure that comes with change and challenge

›       Measuring your performance based on objectives, standards, responsibilities set and achieved

›       Preparing for your development

›       Action planning

›       Group Exercise

ADDITIONAL DETAILS




Pioneers is a registered trademark © 2008-2018
Material published by Pioneers shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination; downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
P.O. Box 11111,
Ibn Al-Hakam Square, Helmyat El-Zaytoon, Cairo, Egypt
Tel: 002 01117866099 | 01117864455, Email: info@pioneerscenter.com
 

Benefits to Organization

1. The candidates will become competent, effective and productive on their jobs. This training program is useful for:
        · Competency building where existing employee is promoted or planned to be promoted.
        · Technical knowledge, skills and competencies.
        · Needs and expectations of the stakeholders/ customers both internal and external.
        · Opportunities to exceed stakeholder/ customer expectations.
2. Create a pool of trained manpower that can cost-effectively spread the knowledge to large number of employees inside the organization.
3. Our facilitators often act as mentors for your trained employees and thus provide a most effective way to ensure effective competency development and application by your motivated staff.
4. We adopted a one-to-one approach that can provide more room for your employees to work at their own pace and address individual needs more freely.

Benefits to the Individuals

1. The candidates will gain a multi-discipline understanding of the subject matter.
2. Have an individual action plan to take away that will help the candidates make a difference in their organizations. This will add value to the expertise and experience of the candidates’.
3. Be more able to enhance job satisfaction and reduce wasted time and effort.
4. Ensure that the candidates will know and appreciate the strategic imperatives that drive the organization's efforts in their relevant job area.
5. Be more able to align your roles and job requirements with the organization’s mission and vision.
6. Be more able to meet your deadlines and tasks and successfully complete any scorecard in a timely fashion.

Additional Benefits

1. Good & best industry practices.
2. Checklist approach for ease of understanding and practical application.
3. Latest technologies including information technology, quality assurance and methodology.
4. Quality assurance and quality improvement incorporated in each program.
5. One-to-one approach and small groups will lead to learner-centered environment.
6. Experienced and qualified instructors both academically and in practice.
7. Customized programs to meet and suit individual training needs.
8. Letters of recommendation for the exceptional performers.

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