SML0304 | Supervisory, Management Skills & Leadership Fundamentals

Start End Duration Venue Fees
01 Mar 2020 12 Mar 2020 2 Weeks Dubai $6,900 Register
04 Oct 2020 15 Oct 2020 2 Weeks Alexandria $6,400 Register
05 Apr 2020 16 Apr 2020 2 Weeks Cairo $6,400 Register
07 Jun 2020 18 Jun 2020 2 Weeks Abu Dhabi $6,900 Register
09 Nov 2020 20 Nov 2020 2 Weeks Beijing $9,000 Register
10 Feb 2020 21 Feb 2020 2 Weeks Istanbul $7,300 Register
10 Aug 2020 21 Aug 2020 2 Weeks New York $10,000 Register
13 Jan 2020 24 Jan 2020 2 Weeks Kuala Lumpur $7,300 Register
13 Sep 2020 24 Sep 2020 2 Weeks Hurghada $6,800 Register
14 Dec 2020 25 Dec 2020 2 Weeks Bali $8,000 Register
18 May 2020 29 May 2020 2 Weeks Jakarta $8,000 Register
20 Jul 2020 31 Jul 2020 2 Weeks London $7,900 Register


PROGRAM'S BACKGROUND


Supervision plays a vital role necessary to implement the owners' business objectives and achieve stability and growth. Supervisor’s role helps the administration of business policies carried out by the senior management, their immediate staff, and everybody else who possesses authority delegated by people with supervisory responsibility.

Supervisors, as leaders, play a vital role necessary to implement an organization’s business objectives and achieve stability and growth. Leadership role helps the implementation of business policies established by the senior management, their immediate staff, and everybody else who possesses authority delegated by people with leadership responsibility. This program answers many questions concerning leading people such as: What is leadership? How does leadership differ from management? What should the role of a leader be? What are the traits of excellent leader? How should the behaviors and styles of a leader be? 

PROGRAM'S OBJECTIVES


and styles of a leader be?

This Program’s Attendees Will Be More Able To:

›       Recognize the leadership professional role and responsibilities

›       Be familiar with and practice key leadership skills

›       Apply leadership skills, tools and techniques to practical situations

›       Prepare an action plan to implement on return to your work base.

›       Understand their own organization and the business environment within which it operates

›       Recognize their supervisory professional role and responsibilities as part of the management team

›       Be familiar with the principles and processes of performance management

›       Set up and measure SMART objectives and assess performance

›       Effectively communicate with employees, peers, and managers

›       Adopt a systemic approach to motivating staff under your control

›       Be familiar with strategies for dealing with organizational change and development process

›       Be familiar with problem solving and decision-making processes, methods and techniques, and associated risks

›       Prepare an action plan to implement on return to work.

PROGRAM'S ATTENDEES


›       Managers, Supervisors, First Line Managers, Team Leaders and anyone who will ever need to manage others, either socially or commercially.

›       Anyone who are responsible for the development and implementation of organizational policies, goals and strategies

›       Anyone who is involved in managing human resource and deal with their day-to-day issues in any organizational context

›       Anyone who does have to set up goals and objectives and measure performance of others

›       Anyone who is involved in managing human resource issues in any organizational context. 

PROGRAM'S OUTLINE


THE ROLE OF A LEADER

›       Clarifying your priorities

›       Leadership and management

›       Assessing your leadership potential

›       The manager’s / leader’s job

›       The TCM Leader

›       Thinking (Planning)

THE ROLE & FUNCTIONS OF THE SUPERVISOR

›       Clarifying responsibilities

›       Definition of a supervisor

›       The role of a supervisor

›       The responsibilities of a supervisor

COMMUNICATION

›       Types and advantages of communication

›       Fact finding skills

›       Barriers to active listening

›       The fact finding process

MOTIVATION

›       Motivation drives and motives

›       Motivation-hygiene theory

›       Job satisfaction

›       Motivating your team

›       Dealing with bad news positively

LEADERSHIP STYLES

›       Traits of excellent leader

›       Leadership styles

›       Leadership behavior & styles

›       Leadership style preferences

›       Contingent leadership

MANAGING FOR HIGH PERFORMANCE

›       Performance management

›       Setting expectations and goals

›       Giving positive feedback

›       Handling performance problems effectively

›       Supervising with flexibility

COMMUNICATING WITH OTHERS PROACTIVELY

›       Building interdependent relationships

›       Communicating one-on-one with employees

›       Communicating with a team

›       Communicating every day with others

›       Communicating with your manager

COACHING FOR EXCELLENCE

›       The changing playing field

›       The best and worst supervisors

›       The coaching process

›       Strategies for effective coaching

DEALING WITH CHANGE POSITIVELY

›       A new paradigm

›       Organizational change

›       The impact of change

›       Communicating change effectively

›       Change-management skills

›       Brainstorming change ideas

›       Problem solving techniques

›       Strategies for managing change

ADDITIONAL DETAILS




Pioneers is a registered trademark © 2008-2018
Material published by Pioneers shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination; downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
P.O. Box 11111,
Ibn Al-Hakam Square, Helmyat El-Zaytoon, Cairo, Egypt
Tel: 002 01117866099 | 01117864455, Email: info@pioneerscenter.com
 

Benefits to Organization

1. The candidates will become competent, effective and productive on their jobs. This training program is useful for:
        · Competency building where existing employee is promoted or planned to be promoted.
        · Technical knowledge, skills and competencies.
        · Needs and expectations of the stakeholders/ customers both internal and external.
        · Opportunities to exceed stakeholder/ customer expectations.
2. Create a pool of trained manpower that can cost-effectively spread the knowledge to large number of employees inside the organization.
3. Our facilitators often act as mentors for your trained employees and thus provide a most effective way to ensure effective competency development and application by your motivated staff.
4. We adopted a one-to-one approach that can provide more room for your employees to work at their own pace and address individual needs more freely.

Benefits to the Individuals

1. The candidates will gain a multi-discipline understanding of the subject matter.
2. Have an individual action plan to take away that will help the candidates make a difference in their organizations. This will add value to the expertise and experience of the candidates’.
3. Be more able to enhance job satisfaction and reduce wasted time and effort.
4. Ensure that the candidates will know and appreciate the strategic imperatives that drive the organization's efforts in their relevant job area.
5. Be more able to align your roles and job requirements with the organization’s mission and vision.
6. Be more able to meet your deadlines and tasks and successfully complete any scorecard in a timely fashion.

Additional Benefits

1. Good & best industry practices.
2. Checklist approach for ease of understanding and practical application.
3. Latest technologies including information technology, quality assurance and methodology.
4. Quality assurance and quality improvement incorporated in each program.
5. One-to-one approach and small groups will lead to learner-centered environment.
6. Experienced and qualified instructors both academically and in practice.
7. Customized programs to meet and suit individual training needs.
8. Letters of recommendation for the exceptional performers.

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