SML0309 | Successful Leadership & Management Skills for Supervisors

Start End Duration Venue Fees
07 Sep 2020 11 Sep 2020 1 Week Kuala Lumpur $4,100 Register
09 Nov 2020 13 Nov 2020 1 Week Adana $4,100 Register
13 Jan 2020 17 Jan 2020 1 Week Bali $4,900 Register
13 Jul 2020 17 Jul 2020 1 Week Barcelona $4,900 Register
16 Feb 2020 20 Feb 2020 1 Week Alexandria $3,600 Register
16 Aug 2020 20 Aug 2020 1 Week Cairo $3,600 Register
21 Dec 2020 25 Dec 2020 1 Week London $4,900 Register
23 Mar 2020 27 Mar 2020 1 Week Madrid $4,900 Register
25 May 2020 29 May 2020 1 Week Istanbul $4,100 Register
25 Oct 2020 29 Oct 2020 1 Week Sharm Sheikh $3,900 Register
26 Apr 2020 30 Apr 2020 1 Week Abu Dhabi $3,900 Register
28 Jun 2020 02 Jul 2020 1 Week Dubai $3,900 Register


PROGRAM'S BACKGROUND


As managers are promoted into new positions of more responsibility they discover very quickly that a new set of leadership and management skills are required in addition to the knowledge and task skills gained from their experience in their previous positions. This program will provide you with the foundation in leadership and management skills necessary for success in your position. You will be able to:

›       Enhance your leadership and management skills

›       Effectively balance the roles of a productive manager

›       Motivate and coach your people for effective performance

›       Delegate the workload effectively and efficiently 

PROGRAM'S OBJECTIVES


This Program’s Attendees Will Be More Able To:

›       Recognize the difference between managing and leading

›       Develop their skills of managing and leading

›       Devise a strategy to help manage their boss

›       Discover a variety of communication styles to effectively cope with different situations

›       Study the art of motivating employees

›       Consider methods for conducting effective performance appraisals with their staff

›       Create a plan of action to implement in their organization 

PROGRAM'S ATTENDEES


›       Newly promoted members of the management team

›       Technical staff planning to transition to a management position

›       Supervisors seeking to develop their supervisory skills

›       Team leaders interested in further management development

›       Managers interested in evaluating their current skill set

›       Managers seeking to enhance their managerial skills 

PROGRAM'S OUTLINE


THE ROLE & RESPONSIBILITY OF A MANAGER

›       What is management about?

›       The roles of management

›       Characteristics of an ideal manager

›       Barriers to effective management

›       Making effective decisions

›       Managing the relationship with your boss

COMMUNICATING & ACTIVE LISTENING

›       Examining the different ways we communicate

›       Identifying obstacles to communication

›       Devising a strategy for effective communication

›       Active Listening-what is it?

›       Developing active listening skills

›       Using the right questions to get the right answers

MOTIVATING & COACHING YOUR STAFF

›       Theories of Motivation-Maslow, Taylor, Hertzberg

›       The manager’s role in motivating others

›       Achieving the balance in reward vs. punishment

›       Developing your coaching skills

›       Strengthening you assets

›       Dealing with poor performers

DELEGATING & EMPOWERING YOUR PEOPLE

›       Obtaining the benefits of delegation

›       Overcoming the barriers to delegation

›       Delegation as opposed to abdication

›       Skills of effective delegation

›       Managing authority and responsibility

›       Developing a delegation action plan

THE PERFORMANCE REVIEW

›       Setting goals and program outcomes for your staff

›       Conducting the performance review

›       Obtaining the benefits of effective appraisal

›       Dealing with objective and subjective criteria

›       Managing disciplinary action

›       Appraising yourself for advancement 

ADDITIONAL DETAILS




Pioneers is a registered trademark © 2008-2018
Material published by Pioneers shown here is copyrighted.
All rights reserved. Any unauthorized copying, distribution, use, dissemination; downloading, storing in any medium, transmission, reproduction or reliance in whole or any part of this course outline is prohibited and will constitute an infringement of copyright.
P.O. Box 11111,
Ibn Al-Hakam Square, Helmyat El-Zaytoon, Cairo, Egypt
Tel: 002 01117866099 | 01117864455, Email: info@pioneerscenter.com
 

Benefits to Organization

1. The candidates will become competent, effective and productive on their jobs. This training program is useful for:
        · Competency building where existing employee is promoted or planned to be promoted.
        · Technical knowledge, skills and competencies.
        · Needs and expectations of the stakeholders/ customers both internal and external.
        · Opportunities to exceed stakeholder/ customer expectations.
2. Create a pool of trained manpower that can cost-effectively spread the knowledge to large number of employees inside the organization.
3. Our facilitators often act as mentors for your trained employees and thus provide a most effective way to ensure effective competency development and application by your motivated staff.
4. We adopted a one-to-one approach that can provide more room for your employees to work at their own pace and address individual needs more freely.

Benefits to the Individuals

1. The candidates will gain a multi-discipline understanding of the subject matter.
2. Have an individual action plan to take away that will help the candidates make a difference in their organizations. This will add value to the expertise and experience of the candidates’.
3. Be more able to enhance job satisfaction and reduce wasted time and effort.
4. Ensure that the candidates will know and appreciate the strategic imperatives that drive the organization's efforts in their relevant job area.
5. Be more able to align your roles and job requirements with the organization’s mission and vision.
6. Be more able to meet your deadlines and tasks and successfully complete any scorecard in a timely fashion.

Additional Benefits

1. Good & best industry practices.
2. Checklist approach for ease of understanding and practical application.
3. Latest technologies including information technology, quality assurance and methodology.
4. Quality assurance and quality improvement incorporated in each program.
5. One-to-one approach and small groups will lead to learner-centered environment.
6. Experienced and qualified instructors both academically and in practice.
7. Customized programs to meet and suit individual training needs.
8. Letters of recommendation for the exceptional performers.

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